NCR’s omni-channel CxBanking software platform provides banks with enhanced flexibility to adopt new and emerging technologies
NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today presented its latest SelfServ 80 Series ATM technology and integrated CxBanking solutions at ‘Seamless Middle East 2018,’ an event geared toward helping Financial Institutions (FIs) in the Middle East navigate digital and omni-channel transformations.
Built with flexible configuration and future expansion in mind, NCR’s SelfServ 80 Series ATMs help future-proof FIs. At the core of the 80 Series ATMs is Media 2.0, which delivers the latest in cash dispensing, cash recycling and check deposit processing technologies, helping FIs to deliver exceptional performance and serviceability by enabling ATMs to accept, validate, sort and store banknotes quickly and reliably.
Equipped with NCR’s omni-channel CxBanking software solutions, FIs will be able to offer consumers an improved user interface on their ATMs that allows them to swipe, pinch and zoom their way quickly and seamlessly across multiple touchpoints. Moreover, the combination of NCR’s CxBanking solutions with the SelfServ 80 Series enables FIs to offer several new services, such as merchant transaction migration, new customer onboarding, instant card issuance, checkbook printing, customer relationship management and more. All this while simultaneously improving speed-of-service, enhancing customer experience, and bringing greater branch efficiency and smarter staff deployments.
“Today’s consumers are increasingly moving towards utilizing multiple channels for interacting with service providers, and they always expect available and seamless interactions across these channels,” said Wael El Aawar, vice president, NCR Financial Services. “This has spurred us to focus on the next generation of online and mobile services to complement traditional person-to-person interactions, creating an ‘always available’ 24/7 banking environment that is highly secure and allows customers to manage transactions wherever and however they choose to do so.”
The new SelfServ 80 Series ATMs are Windows 10 ready, feature large infinity displays and improved tamper-resistant card readers which, in addition to motorized and dip options also provide a contactless capability, deliver best-in-class protection from latest forms of skimming such as eavesdropping and deep insert skimming attacks. All SelfServ 80 Series ATMs when fueled by NCR’s state-of-the-art Interactive Teller and Interactive Banker software gives FI’s the ability to effortlessly transform their physical and digital branches.